The University of Oxford’s central IT Services Service Desk currently has an opportunity for a talented individual to join a dedicated team of IT professionals on a 22 month, fixed-term contract.
This large service desk team manages a broad spectrum of queries and requests from academics, students, staff and IT Support Officers across the University.
We are seeking candidates with a keen desire to support the widening range of technology in use within this diverse workplace.
These roles are best suited to individuals who thrive on working as part of a very busy close-knit team but are equally happy to work with autonomy, taking responsibility for their own workload and seeing things through to conclusion.
We would like to hear from articulate communicators who possess the ability to translate technical explanations into customer-focussed language.
You will need to demonstrate great problem solving skills and the drive to always champion the customer.
Only applications received before 12.00 noon on Friday 31 August 2018 can be considered. Interviews are to be held on 20 September 2018.